Refund Policy

Last updated: August 2, 2026

This Refund Policy explains when refunds are available for paid paste unlocks purchased through UnlockBin.

1. Scope

This policy applies to one-time payments made to unlock access to paid pastes on UnlockBin.

2. When a refund is available

• You completed payment but access was not granted to the purchased paste.
• You were charged more than once for the same unlock because of a payment processing error.
• A technical issue on our side prevented delivery of the paid access and we cannot correct it within a reasonable time.

3. When refunds are not available

• You changed your mind after access was successfully delivered.
• You no longer want the content after unlocking it.
• You entered the wrong account or email address but the paid access was still delivered to that account.
• The paste content itself did not meet your expectations, unless required by applicable consumer law.

4. How to request a refund

Use our contact page and include your payment receipt, the paste URL, the email address used for the purchase, and a short description of the issue. To help us investigate quickly, contact us within 14 days of the payment date.

5. Review and timing

We review refund requests case by case. If a refund is approved, it is sent back through the original payment method via Stripe. Processing times after approval depend on Stripe and your payment provider.

6. Chargebacks

If you believe a charge is unauthorized, contact us first so we can investigate. Fraudulent or abusive chargebacks may lead to account restrictions where permitted by law.

7. Applicable law

This policy works together with our Terms of Service and Privacy Policy. Nothing in this policy limits any non-waivable consumer rights you may have under applicable law.